The Single Most Powerful
Small Business Marketing Tool On The Planet
Copyright 2007 John Jantsch
Let me get right to the point. The single most powerful small business marketing
tool on the planet is a marketing plan. Now before you roll your eyes and run
for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic
exercises found in college marketing books, or the templated mumbo jumbo found
in business planning software. I will not be asking you to determine your share
of the market today. Give me a break, share of the market, most small business
owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that
specifically answers who you are, what you do, who needs it, how you plan to
grab them by the throat, when you plan to do it and how you plan to pay for
it…in a way that everyone in your organization, network, and client base can
clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners
are doers, not planners. While doing is better than, say, mildewing, without
direction, it leads to “marketing idea of the week” syndrome and stunts any
chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful
small business marketing tool on the planet, and your life will become a much
simpler affair. Flowers will grow where weeds had previously resided, your
children will say thank you at the top of their lungs, and your favorite
baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won’t be as irritated when it
doesn’t.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why
they do business with you and what it is about them that is unique. Write one
paragraph that describes what they look like and what they want out of life.
Take a good hard look at the rest of your clients and customers and decide if
they fit that description of your best client. Start saying no when the phone
rings and it’s not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs
for and tell the world that you do that like no one else ever thought of. Maybe
it’s serving a niche, maybe it’s a form of service, maybe it’s a way you package
your products. Here’s a hint: you probably don’t know what it is. Call up 3 or 4
of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and
find ways to work them into everything you say and do. Just remember it’s not a
benefit unless your clients think it is. Your clients don’t buy what you
sell…they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they
speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to
creating prospects and not customers. You must find ways to educate before you
sell. Your target market needs to learn how you provide value in a way the will
make them want to pay a premium for your services or products. You simply can’t
do this in a 3 x 4 ad. Your ad needs to get them ask for more information…then
you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients
and referral networks into 24 hour marketing powerhouse. The first step in the
system is to make providing referrals a condition of doing business with your
firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into
action and then schedule them on a calendar. Whatever it is that you need to
pick a month and pledge to get it done that month. The mistake most small
business owners make is to get overwhelmed when they realize how much they
really need to.
If you can begin to schedule one or two activities each month you will look
up at the end of six months and find that you have a fully developed referral
system, new website, and a lead generation system. Slow and steady wins the race
tortoise.
So what will have completed when by the time you read the next issue of this
publication?
John Jantsch is a marketing consultant based in
Kansas City, Mo. He writes frequently on real world small business marketing
tactics and is the creator of “Duct Tape Marketing” a turn-key small business
marketing system. Check out his blog at http://www.DuctTapeMarketing.com/weblog.php
- gets these kinds of killer tips weekly by sending an email to mailto:subscribe@ducttapemarketing.com
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